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CSCS pledges improved service delivery

Oluwasina Phillip
The Central Securities Clearing System Plc has pledged to continue to improve its service delivery and experience for its customers by leveraging mutual trust and its strong foundation in the financial market.
It said this in a statement obtained on Monday to celebrate the 2021 world customer service week themed ‘The power of service’.

The Managing Director and Chief Executive Officer, CSCS Plc, Mr Haruna Jalo-Waziri, appreciated the firm’s customers for their continued patronage.

The desire and need to continue serving customers was the source of ingenuity and resilience of CSCS, he said.
Jalo-Waziri said, “We will continue to explore new frontiers for our mutual growth; such is the power in serving innovative customers like you, who continue to push boundaries and explore blue oceans.

Gracefully, we have collectively surmounted all odds of the COVID-19 pandemic over the past 20 months, leveraging our mutual trust and commitment to service excellence in sustaining activities in the Nigerian capital market. We are proud of you, as our source of inspiration.

“Always knowing that you are by our side keeps us motivated and energised to seek better ways of serving you. In serving you lies our strength. Innovating to serve you better strengthens our tenacity and stimulates our ingenuity. In essence, serving you keeps our mission alive and reinforces our vision to be the globally respected and leading Central Securities Depository in Africa. This is the true power of service.”

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