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Nigerian firm introduces app to facilitate shipping

Oluwasina Phillip

Red Star Express Plc has introduced a mobile application, called ‘Click&Ship’, to improve its e-commerce service.

The company said the innovation was one in a long list of developments aimed at making its service more accessible to its customers.

The Chief Executive Officer, Dr Sola Obabori, said this during a media chat ordanised by the company.

He said, “At Red Star Express Plc, we have worked hard to reinforce our services in the e-commerce space.

“The emergence of the new normal has made it necessary for our customers, both existing and prospective, to access our services on the go.

“As a customer-focused company, we recognise the value of making it easy for all customers to use our services. The new Click & Ship mobile application will ensure that we meet customers’ expectations regardless of where they are.”

He said further that the application was designed to be a one-stop-shop with so many benefits for the users, including making requests for instant pickup and delivery, multiple payment options and real-time information on the status of packages while on the move.

He added that customers could also check their shipping history.

According to him, other notable benefits include value-driven pricing, nationwide delivery coverage, package visibility, and pay-on-delivery provision.

Red Star Express Plc, a licensee of Federal Express Corporation, has offices in Nigeria, Niger Republic, Burkina Faso and Benin Republic.

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